Quick answer
How do I work out what to charge?
Your price has to cover far more than your time on site. Charging £40 an hour doesn't mean you take home £40. That money also pays for travel, quoting, paperwork, tools, insurance, holidays, quiet weeks and mistakes.
- Add up what the business needs to bring in over a year: all your costs, plus what you need to live on and some profit.
- Work out how many hours you can realistically charge for in a year.
- Divide the first by the second. That's what each charged hour needs to bring in, before materials.
- Check it against real jobs, and adjust.
The jargon
The words you'll come across, in plain English.
- Day rate: what you charge for a full day's work.
- Chargeable hour: time a customer actually pays for.
- Overheads: the costs of running the business that aren't tied to one job, like your van, insurance and phone.
- Margin: the part of the price left over as profit.
- Quote: a fixed price for the work described. Once accepted, it's what they pay unless the work changes.
- Estimate: your best guess at the price. It can change.
- VAT: tax added to your prices once you're VAT registered.
Know your costs
What costs does my price need to cover?
Job costs, and the cost of running the business:
- Materials and subcontractors
- Time actually on the job
- Travel, parking and waste
- Van, fuel, tools and kit
- Insurance, software and accountant
- Quoting, paperwork and unpaid time
- Holidays, sick days and your pension
- A bit for when things go wrong, and profit
An example
What does that look like with real numbers?
This is just an example, not advice on your prices or tax. If the business needs £60,000 a year before VAT, and you can realistically charge for 1,000 hours, each charged hour needs to bring in £60, before materials. Change either number and the answer changes.
Quote clearly
How do I write a clear quote?
Say what they'll pay, and what could change it.
Do this
A written quote that says the work, materials, what's not included, the total price, VAT, when they pay and how changes are agreed.
Not this
A low price said out loud, then several extra charges appearing once you've started.
For homeowners, the price you show must be the total, including any charges they can't avoid and VAT if you're registered. Since April 2025, breaking these pricing rules can mean a fine of up to 10% of turnover or £300,000, whichever is greater.
If no price was agreed before the work, the law says the customer pays a reasonable price. Every job must also be done with reasonable care and skill.
Check it against real jobs
How do I know if my prices are right?
After a few typical jobs, note what you estimated and what it actually took: labour, materials, subcontractors, travel, waste and callbacks. Look for patterns, not one bad day.
- Labour went over: did I miss access, finding the fault or finishing time?
- Materials went over: did prices go up, quantities fall short, or waste go up?
- Not winning quotes: am I explaining the job and the value badly?
- Busy but skint: are deposits, stages, VAT and payment times realistic?
Change your numbers on purpose. Don't drop a fair price because a competitor's quoted less without explaining it.
Sources
Where this guide comes from.
Checked against these official pages on 27/10/2026. Next check due 27/01/2027. Rules and figures can change sooner, so check the official page again before making a tax, legal or money decision, and ask a qualified adviser about your own situation.
FAQs
Frequently asked questions.
What hourly rate should I charge?
There's no safe standard rate. Work it out from your own costs, hours and the profit you need.
Should I show an hourly rate?
Use whatever makes the job and the total clearest for the customer.
Do I add VAT?
Only if you're VAT registered, and then homeowners must see the price including VAT. Check HMRC's guidance or ask your accountant.
Can I charge for quotes?
Yes, if you tell the customer clearly before they ask for one.
What's a chargeable hour?
Time a customer actually pays for. Travel, quoting, training and paperwork still need paying for, even if they don't appear on the bill.
Quote or estimate: what's the difference?
An estimate is your best guess and can change. A quote is a set price for the work described. Use the right word, and say how changes are agreed.
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